How To Order

Order

  • Can I shop if I do not have a bank account or credit card?
    Absolutely! We offer ranges of payment method:
    1. Offline -- We accept payment from Alfa Group (Alfamidi, Alfamart and Dan-Dan)
    2. E-Wallet -- We accept payment via OVO and Dana
    3. Bank Transfer -- We accept Virtual Account Transfer Fund from BCA, Mandiri, BRI, BNI and Bank Permata
    4. Debit and Credit Card -- We accept payment from Worldwide Cards with VISA and Mastercard logo

    Rest assured that your payments are perfectly safe! All payments are being handled by our Payment Partner, Xendit.
  • How do I shop?
    You can go to our homepage at Caseuphoria.com and select the product(s) you wish to buy.
    1. Click on the item(s) that you like.
    2. Choose your Device type
    3. Add preferred Name or Initial, and choose your Font colour.
4. Click "Add to Cart".
5. Click checkout.
6. Type in your delivery details and choose your shipping method
7. Choose your preferred payment method.
8. Proceed to pay according to the instruction.
  • How do I know if my order has been successfully placed?
    Upon placing an order, you will receive a confirmation email stating that your order has been successfully placed.

    For iPhone and MacBook products:
    We attempt to have your order dispatched from our facility up to 3 business days.

    Please bear with us in case we are spending extra time in checking and perfecting your order

    Note: business days are all days excluding weekend, regional & national public holiday, and government collective leaves.

  • Can I change my order after paying?
    Apologies that we have not been able to accept any changes or adjustments after an order has been placed.

  • Can I shop via Whatsapp or LINE Chat?
    We offer the best and easiest online shopping experience using our website.
    We provide Chat services via WhatsApp (Please click the Whatsapp logo at the bottom-right corner of the page or click here: Caseuphoria CS Whatsapp
    For security purposes and to avoid fraud, we only accept orders through the website.

  • Do you sell the products on Tokopedia or Shopee?
    We offer the best and easiest online shopping experience using our website.
    We also offer interesting promotions and FREE DELIVERY SERVICES ALL OVER INDONESIA!
    Please check our ongoing promotions for you now, HERE!!
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